Privacy Policy :: Fruit Suite provides healthy fruit and snack options for offices all over Southern Ontario. Seamless ordering, delivery and billing makes looking after your team easier than ever.

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At Fruit Suite, we our committed to protecting your privacy. This privacy policy describes how we collect, use and disclose personal information in the course or providing the website and our services. Your use of this web site and associated services signifies that you consent to our privacy policy as described below.

Collection of Personal Information

Fruit Suite collects personal information when you contact us, register for our services and in the course of providing services. In particular, Fruit Suite collects the following types of information: name, company, business contact information (email, address and telephone number), company information (such as number of employees, budget) and billing information (credit card or bank account information for the purpose of processing direct payments for customers who sign up for delivery service with us). We may also collect and use other data such as (but not limited to) purchasing habits to enhance and improve our service to you.

We may collect additional personal information from you from time to time. By providing such personal information to us, by using the services and/or by participating in any programs that we may offer from time to time, you consent to or use of personal information disclosed by you for the purposes identified above.

Use of Personal Information

Fruit Suite uses the personal information collected for the following purposes: (a) providing the services you have requested from Fruit Suite; (b) to respond to any enquiries, feedback or complaints; (c) inform you about services and product offers, such as letting you know about upcoming changes or improvement.

We may also use your email address to send updates, newsletters or other news regarding our products and services. All email communication will have the option to not receive these emails however you may not opt out of emails relevant to your specific order.

Access to Personal Information

Fruit Suite expects customers to provide accurate information and notify it of any changes to continue with effective administration or service. Such things as (but not limited to) phone numbers, addresses or payment methods must be kept up to date by the customer.

You have the right to access the personal information (as outlined within this privacy policy) we hold about you in order to verify and insure accuracy of the personal information. Upon receipt of your written request, we will provide you with a copy of your personal information although in certain limited circumstances, we may not be able to make all relevant personal information available to you such as where that information also pertains to another individual or as otherwise required or permitted by law.

Web Statistics

Fruit Suite monitors site traffic and usage patterns to better determine what we think you’d be interested in viewing. This also helps us to improve our web site. Fruit Suite uses Google Analytics to advertise online. Third-party vendors, including Google, may show Fruit Suite ads on sites across the internet. Fruit Suite and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website.

Please note that fruitsuite.ca contains links to other sites as a service to our visitors. The registration information you provide will not be passed on to these sites when you link from Fruit Suite. Fruit Suite is not responsible for the privacy practices or the content of such Web sites; the privacy policy in this document is relevant for the www.fruitsuite.ca Web site only.

Use of Cookies

Cookies are files or pieces of information that may be stored in your computer’s hard drive when you visit a web site. We use cookies to better tailor our site and our products/services to your interests and needs. Cookies may also be used to help speed up your future activities, or to improve your user experience by remembering the information that you have already provided to us. We do not use cookies to retrieve information from your computer that was not voluntarily provided by you (ex. when ordering a book). The use of cookies is an industry standard and you will find them at most web sites. Most browsers are initially set to accept cookies. You may be able to configure your browser to accept or reject some cookies or notify you when a cookie is being sent so that you can reject them or clear them from your browser. If your browser setting is set to reject cookies, you may not be able to use most functions on the fruitsuite.ca website.

Information Sharing

Fruit Suite will not share your information with any outside source without first obtaining your written permission with the exception of third-party services that are required to operate our business such as payment gateways, delivery routing software, customer support ticketing software and so on. None of these companies are authorized to contact you or otherwise sell your personal information.

Our sub-processors are located in the United States (although this location may change from time to time) and accordingly your personal information may be available to the U.S. government or its agencies under a lawful order, irrespective of the safeguards we have put in place for the protection of your personal information. By using our website or services, you consent to the hosting of your Personal Information in the United States.

Safeguard & Security

All information collected from customers is safeguarded through various means such as (but not limited to): restricted access to databases and servers, cyphering, passwords, encryption, as well as locked filing cabinets for information collected in paper form. All staff are trained in proper safeguarding of information with periodic audits conducted. If paper documents containing personal customer information are no longer required, they are shredded.

We will keep your personal information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personal Information, Account recovery, or if otherwise required by law. All retained personal information will remain subject to the terms of this privacy policy.

Amendment of Privacy Policy

Fruit Suite reserves the right to change this privacy policy at any time. If Fruit Suite decides to change this privacy policy in the future, we will post an appropriate notice on our webpage at www.fruitsuite.ca/privacy-policy . Any changes will become effective 30 days from their posting on the website. The date on which the latest update was made is indicated at the bottom of this document. Your continued use of the website and/or services signifies your acceptance of any changes.

Children

We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register for the service. If you believe that we have collected personal information about a minor in error, please contact us at the contact information below.

Questions or Comments If you have any questions about Fruit Suite’'s privacy policy, the practices of this site, your dealings with this Web site or if you would like access to your information or wish to update it, please contact us at:

Email: customercare@fruitsuite.ca; or
Address: Attention: Privacy Officer
55 Plywood Place, Etobicoke ON, M8Z 5J3

Last updated, December 3, 2019